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Terms of Service and Privacy Policy | Weasel Creative

Terms of Service and Privacy Policy

This page explains how Weasel Creative Limited works with clients and how we protect personal data. By using our site or commissioning our studio, you agree to these terms.

About Weasel Creative Limited

Company

Weasel Creative Limited is registered in England and Wales. Company number 8990564. Registered office 43 Grange Road, Tongham, GU10 1DJ, United Kingdom. We operate throughout England, Wales, Scotland, Northern Ireland and UK territories. We are a 3D animation and motion design studio.

Privacy Policy

Data controller

Weasel Creative Limited, 43 Grange Road, Tongham, GU10 1DJ, United Kingdom. Contact: graham@weaselcreative.com.

What we collect

Information you send to us (name, email, message content). Technical data (IP address, browser type, pages visited, session duration) collected through cookies and analytics. Data from services that deliver media on our site (e.g., video platforms, CDNs).

How we use it

  • To reply to enquiries and provide services you request
  • To improve site performance and user experience
  • To analyse visits and measure interest
  • To deliver embedded media

Legal basis

Consent (forms/cookies); legitimate interests (security, site improvement, analytics); contract (to deliver commissioned work).

International transfers & processors

Some providers may process data outside the UK/EU. Where applicable we rely on UK IDTA/Standard Contractual Clauses or adequacy decisions. Typical processors include analytics, video and CDN platforms (e.g., Google Analytics, Vimeo, Bunny CDN). See our cookie/banner links for details.

Retention

Contact form entries up to 12 months. Analytics data up to 26 months. We delete or anonymise data when no longer needed. We may retain transactional/financial records as required by law.

Sharing

We do not sell personal data. We share data only with trusted providers that host our site, deliver media or provide analytics, acting under our instructions and UK data law.

Cookies

We use cookies to understand how visitors use the site and to serve media. You can manage cookies in your browser settings.

Your rights

You can request access, correction, deletion, restriction, portability or object to processing, and withdraw consent at any time. We respond within one month. You can complain to the UK ICO (ico.org.uk).

Marketing & children

Any marketing is opt-in with a clear unsubscribe. Our services are not aimed at children under 16; we do not knowingly collect their data.

Terms of Service

Agreement supremacy

These terms override any conflicting purchase orders, supplier terms or client payment policies. Alternative terms supplied by the client are proposals only and do not apply unless agreed in writing by a director of Weasel Creative Limited.

Scope of services

We provide creative direction, design, 3D animation, simulation, rendering, compositing and delivery. Specific deliverables, timelines and fees are set out in your proposal or invoice.

Intellectual property & usage

All intellectual property, creative premises, treatments, methodologies and any work we create remain the property of Weasel Creative Limited unless we agree otherwise in writing. Clients receive a non-exclusive, non-transferable licence to use the final delivered media only for the purpose, territory and platforms agreed in writing.

Condition precedent: any licence is granted only upon receipt of full cleared payment of all project fees and expenses. Any use before full payment is unauthorised.

Project files, layered/working files and source assets are not included. Delivery of any such files is at our discretion and may require a separate fee and agreement. No ownership transfers unless expressly agreed and paid for.

Source files / layered files fee

If you require layered or working project files (e.g., C4D/Houdini scenes, textures, AEPs, rigs, caches), these are priced separately at a fee typically equal to one-third (⅓) of the agreed project fee, including any cut-downs and additional versions produced under the project. Final fee may vary depending on volume, cleanup, organisation, redaction and licensing requirements.

  • Third-party assets, stock, fonts, plugins and licences are excluded unless transferable rights exist; extra costs may apply.
  • Handover may include reasonable documentation at our discretion; bespoke onboarding/support/re-rigging is chargeable as additional deliverables.

Client materials warranty & indemnity

You warrant that any assets you supply (logos, fonts, CAD/3D files, footage, music, etc.) are licensed and lawful for the intended use. You indemnify Weasel Creative Limited against claims, losses and costs arising from third-party allegations that your materials infringe rights or breach law.

Attribution, credit & follow links

Unless we agree otherwise in writing, any public use or publication of work produced by Weasel Creative must include clear credit to “Weasel Creative”. Where the work is shared on LinkedIn, posts must tag @Graham Bucknell and @Weasel Creative. On platforms where Weasel Creative has an account (e.g., Instagram, TikTok), posts must tag @weaselcreative (or the current official handle).

Where tagging is not possible, you must include a visible standard follow hyperlink to https://weaselcreative.co.uk (i.e., no rel="nofollow", rel="ugc" or rel="sponsored"). If credit is omitted, you must correct or remove posts within 7 days of notice. We may refuse or withdraw publicity that breaches confidentiality or is inappropriate.

File retention

We do not, by default, retain layered project files, working files, or source assets for more than 7 calendar days after submission of the final invoice. After this period, they may be permanently deleted. Extended retention must be requested in writing within 7 days and may incur storage fees.

Payment terms

Unless agreed otherwise in writing and signed by a director before work begins, all invoices are payable within 30 calendar days of the invoice date. Client terms attempting longer schedules (including 45/60/90/120 days) are null and void unless expressly accepted in writing in advance.

Late payment & remedies: we may suspend work, withhold deliverables and disable licences for non-payment. Overdue invoices accrue statutory interest at 8% above the Bank of England base rate, plus fixed-sum compensation and reasonable recovery costs under the Late Payment of Commercial Debts (Interest) Act 1998.

No set-off: you may not withhold, set-off or deduct any amounts from our invoices without our prior written agreement.

Deposits

A deposit may be required prior to project commencement at our discretion. Deposits are non-refundable except where Weasel Creative Limited agrees otherwise in writing. If the client cancels after work has begun, the deposit will be retained as part-payment for work completed.

Revisions & changes (deliverable basis)

Included revisions are listed in your proposal. Any additional scope, revisions or format changes will be priced on a deliverable basis via a written change order (e.g., added shots, extra ratios, new versions, platform-specific outputs). Effect on timelines: approved change orders automatically adjust timelines and fees; original dates no longer apply unless we confirm otherwise in writing.

Delivery, acceptance & defects

We deliver files in the formats agreed. If no issues are raised in writing within 48 hours of delivery, the deliverable is deemed accepted. Post-acceptance fixes outside the approved brief/spec or not reproducible on agreed specs are chargeable as new deliverables.

Professional conduct & zero-tolerance policy

We operate in a professional, respectful and inclusive manner and expect the same from all clients, partners, suppliers, freelancers and collaborators. Any behaviour or communication that is abusive, harassing, threatening, discriminatory, sexist, homophobic, transphobic, racist, or supportive of extremist, hateful, harmful or far-right movements, ideologies or individuals will not be tolerated.

We reserve the right to terminate any project immediately, without refund, and invoice the project in full if a client, supplier or collaborator engages in such conduct or attempts to associate our work with such behaviour. Continued disrespectful conduct — including swearing, harassment, intimidation or aggressive communication — may also result in immediate termination of services.

We further reserve the right to report any unlawful, threatening, extremist or abusive behaviour to the police or relevant authorities and to cooperate fully with law enforcement where necessary.

Freelancer & supplier NDA

By undertaking work for or through Weasel Creative Limited, freelancers/subcontractors/suppliers agree that all briefs, client information and deliverables are confidential and remain the exclusive property of Weasel Creative Limited and/or its clients.

No publishing, sharing, showreels, portfolios, case studies or social posts without prior written consent from Weasel Creative Limited. We reserve the absolute right to refuse permission for any such use, including where you created the work via Weasel Creative.

Do not contact, solicit or accept work directly from any Weasel Creative client or prospect introduced to you through Weasel Creative for 24 months after your engagement, without our written consent.

Suppliers & subcontractors performance

Unless otherwise agreed in writing, any supplier/subcontractor who misses a deadline more than once without at least 48 hours’ written notice is in material breach. We may terminate immediately, reassign work, withhold payment for undelivered work or work delivered in material breach, and offset any re-procurement or mitigation costs against sums otherwise due. Suppliers may not contact our clients directly without prior written consent.

Timeline reliability: time scheduling or changes to timelines must be agreed in advance. If timelines are repeatedly changed without agreement or adequate notice, we may suspend or stop work on the project.

Events outside our control (force majeure)

We are not liable for delay/disruption/failure caused by events beyond reasonable control, including acts of God, fire, flood, storm, pandemic, war, terrorism, industrial action, utility or network outages, third-party platform outages, equipment failure, or data loss due to hardware/software malfunction. We will notify you promptly and work in good faith to adjust plans. Fees for work already performed and third-party costs remain payable.

Warranties & liability

We create work with care and skill but do not promise a specific commercial result. We are not liable for indirect or consequential loss including loss of revenue, profit or opportunity.

Liability cap: our total aggregate liability for a project is limited to the fees paid for that project (excluding third-party costs), except liability that cannot be limited by law (death or personal injury caused by negligence, fraud or fraudulent misrepresentation).

Non-solicitation (staff & clients)

Neither party will solicit or hire the other’s employees, key freelancers or contractors involved on the project, nor directly solicit project-introduced clients, for 24 months after the project without written consent.

General

Entire agreement: these terms plus the signed proposal/invoice form the entire agreement and supersede prior discussions. Variations must be in writing and signed by both parties. If any provision is unenforceable, the remainder stays effective (severability). We may assign or subcontract performance while remaining responsible. Notices may be sent by email to the addresses in the proposal (deemed received next business day) or by tracked post to the registered office.

Governing law & jurisdiction

These terms are governed by the laws of England and Wales. The courts of England and Wales have exclusive jurisdiction over any dispute relating to these terms or our services.

Quick links

Weasel Creative Limited • Company number 8990564 • Registered office 43 Grange Road, Tongham, GU10 1DJ, United Kingdom

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Weasel is a UK-based 3D animation and video production studio helping B2B and B2C brands in retail technology, manufacturing, and electronics bring their products to life. We specialise in cinematic product videos, industrial animation, CGI explainers, and motion design for manufacturing — delivering scroll-stopping, 3D product animation that simplifies complex ideas and accelerates product marketing. Whether you're launching a new innovation or clarifying a technical concept, our B2B motion graphics studio supports your journey from storyboard to final delivery.